Individuals or families are often referred to us by one of our many referral sources. However, you may also wish to self-refer based on your knowledge of our services from someone who has attended our clinic, from information on the website, etc.
From the first phone call you will be treated with respect and compassion by our support staff. They will make every attempt to offer you a timely appointment with the appropriate therapist based on a brief description of your concerns or symptoms. We also encourage you to speak to clinicians at FVB Psychologists by phone to further ensure that you are comfortable prior to arriving for your appointment.
Both our Mississauga and Brampton offices feature ample free parking, easy access to local transit routes, and wheelchair accessibility.
We ask that you arrive approximately 15 minutes prior to your initial appointment so as to provide us with your contact information; you will also be informed about FVB’s policy regarding confidentiality, our booking procedures, and instructions about cancelling and/or re-booking appointments. In addition to welcoming you with refreshments, our office staff will be happy to assist you with whatever concerns you might have.
Unless you have been advised otherwise, your therapy “hour” will be 50 minutes in length. The clinicians note-taking and record keeping typically occupies the remaining ten minutes.
Fees And Coverage
The fees for psychological services are not covered under the provincial health plan (OHIP). Our administrative staff can assist you in determining whether you qualify for coverage under one or more private health plans.
- Some individuals have extended health coverage through their place of work that covers part or all of our fee.
- Individuals injured in a car accident, or who have suffered the death of a family member in an automobile accident, are eligible for coverage under their automobile insurance.
- Victims of a crime can apply to have our services covered through the Criminal Injuries Compensation Board - www.cicb.gov.on.ca
- Individuals injured in a workplace accident can apply to get assistance through Workplace Safety and Insurance Board - www.wsib.on.ca